Company Awards

  • Company Awards

    Company Awards

    Over the years our company has been recognised many times by not only our peers within the real estate industry, but also by independent surveys of our clients, resulting in an ongoing client satisfaction of our levels of customer service of more than 90%. 

    In an industry where recent surveys show that less than 1 in 10 consumers consider real estate agents to be honest and trustworthy, we are very proud of this recognition and achievement and will continue to strive to be the "Best Real Estate Agency in the World."

  • 2011

    2011 Australian Achiever Award - Highly Recommended

    In May 2011, Finning First National achieved their highest customer service score since first being nominated for the awards in 2000.  Their score of 99.58% is an outstanding result at a level very few achieve and demonstrates that our approach to customer service is one of the highest standard. 

    One client said, "I started dealing with Lorraine's father (Jack Finning) in 1955 so I am in a strong position to say that over the years they have worked hard to ensure their service has kept getting better and better.  Their service is exeptional and they are very professional at all times."   (To visit the Australian Achiever web site - click on the award image)

  • 2010

    2010 Australian Achiever Award - Highly Recommended

    The Australian Achiever Awards judging for the 2010 announced that Finning First National had achieved a score of 98.31% for customer relations and service.   (To visit the Australian Achiever web site - click on the award image)

  • 2009

    2009 Australian Achiever Award - Highly Recommended

    When independently surveyed, Finning First National clients rated the company at an outstanding 99.42% for customer satisfaction once again achieving the "Highly Recommended" certificate.   (To visit the Australian Achiever web site - click on the award image)

  • 2008

    2008 Australian Achiever Award - Highly Recommended

    The 2008 Australian Achiever Awards saw the Finning team achieve an excellent customer service rating of 91% and yet again the "Highly Recommended" status.   (To visit the Australian Achiever web site - click on the award image)

  • 2007

    Leader Business Achiever Awards - 2007

    Finning First National is proud to again be named the winner of the Real Estate category for the Casey-Cardinia Business Achiever Awards.  We thank our valued clients for nominating and voting us No. 1 in Casey.  Thanks also to Leader Community Newspapers and the other sponsors for making this award possible.

  • 2007

    2007 Australian Achiever Award - Highly Recommended

    The 2007 Australian Achiever Awards saw the Finning team achieve an outstanding customer service rating of 97.78% and once again the "Highly Recommended" status.   (To visit the Australian Achiever web site - click on the award image)

     

    2007 also saw the Finning First National office receive an Australian Achiever - Special Commendation Certificate recognising their "Highly Consistent Levels of Outstanding Customer Service Ratings over a Period of Seven Years."

  • 2006

    2006 Australian Achiever Award - Highly Recommended

    In the 2006 Australian Achiever Awards, the Finning office was again awarded the " Highly Recommended" status and achieved a customer service rating of 94.70% from an independent survey of it's clients.   (To visit the Australian Achiever web site - click on the award image)

  • 2006

    Australasian Real Estate Awards - Lister of the Year - 2006

    At the 2006 Australasian Real Estate Awards, Frank Barrett was named as the Australian 2006 Lister of the Year in recognition of his outstanding abilities as a lister of properties in the Cranbourne region.  Frank received his award from Mr. Neil Jenman at the gala presentation night at the Crown Palladium in Melbourne. 

  • 2006

    First National Real Estate Group - Chairman's Circle Achiever Award - 2006

    Once again, the First National Real Estate Group recognised the outstanding real estate abilities of Finning's senior salesperson - Frank Barrett, by awarding him with the Chairman's Circle Achiever Award for 2006. 

  • 2005

    2005 Australian Achiever Award - Highly Recommended

    The 2005 Australian Achiever Awards for "Excellence in Customer Service" rated us with a public satisfaction score of  96.82%  and again a Highly Recommended status.   (To visit the Australian Achiever web site - click on the award image)

  • 2004

    2004 Australian Achiever Award - Highly Recommended

    Whilst in 2003 Finning First National did not nominate for the awards, the 2004 Australian Achiever Awards for "Excellence in Customer Service" saw us achieve our best ever public satisfaction rating of  98.46%  and once again a Highly Recommended status.   (To visit the Australian Achiever web site - click on the award image)

  • 2004

    Australian Real Estate Awards - Australia's No.1 Salesperson - 2004

    Once again, at the awards night held in Brisbane this year Frank Barrett was named as the top salesperson in the nation - the third time he had received this outstanding award.  Frank was presented with his award on the night by Mr. Neil Jenman. - the founder of the Jenman System of Ethical Real Estate Practice.

     

     

    Australia's Lister of the Year for 2004

    At the same awards ceremony, Frank was also named as Australia's top lister of real estate.

     

     

  • 2004

    First National - Chairmans Circle Achiever Award

    In recognition of his outstanding levels of performance and sustained excellent sales results, the First National Group presented Frank Barrett with a Chairmans Circle Achiever recognition.

  • 2003

    Australasian Real Estate Awards - Australian Number One Salesperson - 2003

    Frank Barrett was once again named the Australia's No.1 Salesperson for the 2003 year at the Awards presentation held at the Gold Coast in sunny Queensland.  Frank's outstanding sales results, dedicated client care and complete focus on listing and selling real estate earned him this well justified recognition of his efforts.

  • 2003

    Leader Newspapers - 2003 Casey Business Awards

    The Leader Newspapers (publishers of the Cranbourne Leader) conducted an awards recognition program for small businesses within the Cranbourne region. The awards were based upon initial nominations and votes from members of the Cranbourne Community for businesses who they believed demonstrated a culture of outstanding client care and business practices.  Finning First National were greatly honoured to be named as the Winners of the Real Estate Category of these awards for 2003.

  • 2002

    2002 Australian Achiever Award - Highly Recommended

    The 2002 Australian Achiever Awards for "Excellence in Customer Service" saw our company receive a public satisfaction rating of  94.49%  and a Highly Recommended status.  Given that any rating above 80 % is considered to be outstanding, we were very pleased that we were maintaining our high levels of client satisfaction in our day to day service of our clients.  (To visit the Australian Achiever web site - click on the award image)

  • 2001

    Australasian Real Estate Awards - Office of the Year - 2001

    The previous convention and awards night was considered so good in Melbourne the previous year that the organisers decided to repeat the performance and hold the 2001 proceedings there for a second time in succession.  The Finning team were thrilled and honoured to be once again named as the Australasian Office of the Year.  The entire staff and their partners attended the gala awards night and the huge silver cup once again found its home at Finning's Cranbourne office for the coming twelve months .

  • 2000

    Australasian Real Estate Awards - Sales Team of the Year - 2000

    The annual awards ceremony for the first year of the new millenium was held in Melbourne for the first time and the venue was the fabulous Paladium Room of the Crown Casino complex.  The Finning team took off the Australasian Sales Team of the Year award for an unprecented fourth consecutive year. 


    Australasian Salesperson of the Year and Australia's Number One Salesperson

    A single salesperson winning both of these awards in the same year was unheard of until now, and the person achieving this honour was none other than Finning's very own Frank Barrett.  An outstanding achievement.

  • 2001

    2001 Australian Achiever Award - Highly Commended

    2001 was the first year that Finning's was recognised by the independently judged - Australian Achiever Awards for "Excellence in Customer Service".  A  public satisfaction rating measured at 98.31% was a great thrill to receive and a true testament to our constant striving to be the Best Real Estate Agency in the World.  (To visit the Australian Achiever web site - click on the award image)

  • 1999

    Australian Real Estate Awards - Sales Team of the Year - 1999

    The 1999 Australian Real Estate Awards were held in Sydney and for the third consecutive year, the team at Finning First National were named the Australasian Sales Team of the Year

     Australia's No.1 Salesperson - 1999

    This was the first time that this award was announced and Frank Barrett was named the recipient.  A just reward, not only recognising Frank's incredible sales efforts and results, but also his dedication to total client care.

     

  • 1998

    Australian Real Estate Awards - Office of the Year - 1998

    In November 1998 at the Australian Real Estate Awards held at the Gold Coast in Queensland, Finning First National were named as the Australian Office of the Year - one of the highest industry awards in the nation.

     Sales Team of the Year - 1998

    For the second year in a row, the Finning Sales team were also recognised as one of the best in the nation - being presented with the Australian Sales Team of the Year trophy at the same awards event.

  • 1997

    Australian Real Estate Awards - Sales Team of the Year for 1997

    At the Australian Real Estate Awards held in Sydney, Finning & Company were named as the Australian Sales Team of the Year for 1997.

     

     

     Salesperson of the Year - 1997

    Frank Barrett was also named the Australian Salesperson of the Year 1997 (Tim Owen Trophy) at the same awards ceremony, the first of numerous times that he was to win this outstanding award.

  • 1996

    1996 Victorian Government Fair Trading Award (Real Estate)

    In 1996 The Victorian Government Department of Fair Trading, named Finning First National as the winner of the Fair Trading Award in the Real Estate Category.  This award was in recognition of our "What Happens Now" series of information booklets which we produce for the benefit of our clients.